Resource Collection Rules
- The online request form needs to be completed prior to collection.
- The request form must be approved by the research technician before collection.
- Resources should be requested by at least 3 working days before the collection is needed. There are no guarantees that the test is available (see point 4 and 5).
- Resources can be loaned for no longer than 2 weeks. Otherwise, another request form must be completed.
- If the resource is unavailable at time of request, it will be made available a week from the request, if possible.
- Resources must be returned by the date indicated on the request form.
- Resources can only be returned to the research technician and can never be left unattended.
- Collection occurs during designated office hours. If you cannot make those hours contact the technician.
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The research technician will not always be available during office hours due to other work commitments, see point 3 to avoid disappointment.
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Failure to return resources on time can result in being banned from borrowing from resources in the future.
smarthub terms and conditions of use
As a user of this system registered or otherwise you agree that if for any reason you are unable to use smarthub for the intended purpose then you will contact your store via telephone, email or in person to resolve the problem. Siso Software Limited are not responsible or liable in any way for any errors, damages or any other loss caused by your usage of this system. For the avoidance of doubt this includes any loss howsoever suffered including negligence or fraud except where such negligence causes death or personal injury.